Frequently Asked Questions

Can you give me a firm price over the phone?
  Most of the time. An automobile is a complex machine with thousands
 of moving parts.  Many shops will "low-ball" a price just to get you in
 the store.  At Leonard's we prefer to have a Certified Technician
 properly diagnose the problem and provide you with a "to the penny"
 estimate.  This service is usually performed in less than 30 minutes.

What kind of repair service do you offer?
  At Leonard's, we pride ourselves in our Certified Technicians.  Our
 Technicians have spent years learning their trade.  We can perform
 any repair your vehicle needs.

How long will my repair take?
  It depends on the extent of the repair and the availability of parts.  We
 strive for "same day" repairs in all cases.  If we cannot complete the
 repair, we can provide a rental at discounted rates.  

Can I get an appointment for service?
  In most cases.  We can always make an appointment for the diagnosis.
 Once we know what is wrong and how long it will take, we can
 conform to your schedule.

What if I want a second opinion?
  We encourage you to feel comfortable with your decision.  At
 Leonard's we will never pressure you to make a decision on the spot.
 Most of our clients have developed a bond of trust with us, and feel no
 need for second opinions.

How can Leonard's save me money?
  Leonard's hourly rate is an average of 20% lower than our major
 competition.  Our specialists will help you determine the right course     
 of action and search for the proper combination of quality and price.

What does free "consultation" mean?
  Our Certified Technicians will check the problem at no charge.  The
 free consultation will determine the proper course of action.  If further
 diagnostics are required, we will provide "up-front" pricing.

Why choose Leonard's over the 600 other repair shops in Austin?
  Leonard's has been in business since 1972.  If we were not honest,
 sincere and trustworthy, we would not be here.  The Johnson Family
 prides itself in the way business is done at our stores.  The customer
 decides who is worthy of his/her business and who is not.  Tens of
 thousands of Austinites have considered us worthy of their business! If
 you ever experience a problem at one of our stores, call Leonard
 personally.  He will make you happy.
(South)  4401 South 1st Street, Austin, TX 78745 Phone: 512-445-2892
(Central)  1401 S. Lamar Blvd. Austin, TX 78704 Phone: 512-326-3474
Service Hours:
Monday-Friday
7AM-6PM
"Our goal is to provide you with the highest level of quality and service.
Our reputation depends on your complete satisfaction."

"If you ever have a problem at one of our stores, call us and we'll handle it."

-Leonard Johnson
512-326-5977
Leonard's Garage & Muffler Center
Impeccable Service Delivered By People Who Care!