Reviews
LEAVE US A REVIEW
We want to hear about your experience at Leonard’s Automotive Service Center. Click on a logo below to leave us a review on your favorite site.
This takes just a few minutes and we appreciate you taking the time to do this.
★★★★★
Super friendly & accommodating. I dropped in for help with my tires before work and they were able to help with my service quickly. Thanks!!
★★★★★
Friendly, fast and fair. My partner has been using this shop for years with no issues and great service
★★★★★
I went into Leonards as a first-time customer and I could not have been more pleased. Jeremy and Jonathan were very nice and very tentative to my questions and concerns. They did the repairs needed, and I got my car back the same day! Prices were very close to other shops in the area, but they had a great warranty. Plus, I am always willing to pay a little more to get great service. Thanks, guys. I’ll be a customer for life!
★★★★★
I am very happy with the service that I received at this shop. Fast, friendly, and honest. 10 out of 10 would recommend!
★★★★★
Not many shops will even begin to look at a 30+ year old F150, but Leonard continues to work magic on my truck! The honesty, quality workmanship and kindness of the staff make Leonard’s Garage the only auto shop worth using.
★★★★★
Brought my truck in that 12 other mechanics could not find the issue for, they diagnosed it and fixed it in under 2 days. Extremely professional shop as well as very knowledgeable. I recommend to anyone, it is worth every penny.
★★★★★
Good communication. Very honest. I would have my car worked on again there!
★★★★★
Ask for Brian, he is the best. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff.
★★★★★
Great service, fair prices, and honest recommendations. I appreciated Brian’s updates and open communication about what needed to be done and what could wait. I got an oil change and some other repairs, and I walked feeling good about having chosen Leonard’s. I’ll definitely be taking my car(s) back there in the future.
★★★★★
Honest, ethical, and professional.
★★★★★
Great people. First rate service. Brian makes sure everything is perfect and you are happy.
Highly recommend Leonard’s for you repair needs.
★★★★★
They came highly recommended from friends. I used them for all my auto needs for years until I relocated. They are super friendly, honest, and helpful even before they get to work on your car. Highly recommend
★★★★★
Very positive experience. Showed up here after an exhausting few days at work. No sleep in ages. Friendly staff took care of everything and had plenty of coffee! Gave me a reasonable quote and the final bill came in below that. Definitely going here again for anything my car needs
★★★★★
The staff at Leonard’s is super nice, very knowledgeable, and have always taken good care of me.
★★★★★
I have been using Leanard’s for over 15 years and cannot say enough good things about them.
I routinely go in for an oil change and appreciate the extra service they give. I think it’s a 40 point check list plus they lube all the fittings and rotate my tires.
I can’t even buy the oil and filter for what they charge me to do an oil change.
Thanks Jason.
★★★★★
Cordial, customer friendly, honest, very quick service… all the qualities one would hope to receive from an outstanding automotive shop.
★★★★★
From when you first arrive on the premises, I felt relief wash over me when the gentleman inside took all of my info and problems and gave me a brief overlook of what may or may not need to be fixed. Within a few hours, I had everything fixed and have had no trouble since then. Good, reliable, trustworthy people work here, which is very difficult to find.
★★★★★
I showed up just before 6 PM closing with all the warning lights flashing in my car. Everyone at Leonard’s was extremely helpful in getting me on my way that night, and then swiftly diagnosing the problem and contacting the dealer to get it addressed under warranty. I was very impressed with the level of care at Leonard’s and will definitely return.
★★★★★
I chose this place based off its previous reviews. I came to Leonard’s to get new struts put in my car because my suspension was off. I can’t say I got the cheapest price here, but they were extremely efficient and when I came to get my car it was cleaner than I had seen it in years. I had driven through some tar a couple years back and could never fully get the residue off. I never asked them to do anything extra and they never told me they were going to, but when I showed up to pick up my car it looked so fresh and bright. There was no extra charge and about 2 weeks after my first visit, I received a free oil change and tire rotation. I highly recommend coming to Leonard’s if you want quality care at an affordable price.
★★★★★
I have known Leonard for about 15 years as a police officer and his shop has taken care of all of my auto mechanic needs for about ten years. HONEST & CAPABLE. His shop on South 1st street is run by a former Marine -Jason. All the mechanics there (Craig is my primary mechanic) are all top notch and certified. Not the cheapest but far from most expensive but most important of all- they do it RIGHT AND ARE HONEST!! You get what you pay for. I drive from Lakeway to South Austin to have them service all of my cars.
★★★★★
These guys are amazing! They are very knowledgeable and friendly. I definitely recommend them!
★★★★★
I love Leonard’s. I always get great service and my truck back quickly. I used to only go to the dealer, but they would often keep my truck for weeks. Leonard’s has never had my truck for more than 3 days, and that was for a really big repair. The guys up front are great and the shop is always clean even though they are always busy. Can’t say enough good things.
★★★★★
I had a great experience working with Leonard’s on a transmission replacement for my Toyota 4Runner. They were super informative and honest about the repairs that needed to be done, and went out of their way to keep me informed every step of the way.
★★★★★
Beat the dealership quote by $130! Also did what would of been 30 minutes of labor in an appointment next week in less than 5 minutes.
★★★★★
It’s great
★★★★★
Thorough and professional. Inspection and prioritization of service needs provides clear direction on possible future issues and/or expenditures. Great business!
★★★★★
Leonard handles all my service and repairs on my vehicles. Very knowledgeable and thorough. Very competitive pricing. Highly recommend Leonard’s Garage
★★★★★
Great work and professionally done. Honest, fair pricing, and great customer service.
★★★★★
Always great work at a fair price!
★★★★★
Always great service at Leonard’s. I have been a loyal customer for 4 years and even though they’re under new ownership, it’s still great service. I’ve always been able to trust them with my car, Brian was kind enough to give me a free oil change this holiday season!!
★★★★★
The team here is excellent. No non-sense, I pulled in in and they helped me immediately. No extra fees or surprises. Was really impressed
★★★★★
Thank you for all you did for me!!!!!!!!!!!! Thank you thank you!!!!!!
Edit 8/2/22: I had to come back and elaborate on my post. My month was going most wonderfully (emphasis on the sarcasm); and then my car wouldn’t start the next morning. 2nd day on the job and just after two hours I get a call to come back and pick up Boo aka, my car! Mechanic Chuck, You are my savior! Boo is still going!!! I’mma come back that is for sure and soon!! Work had their doubts until they saw the receipt; THANK YOU AGAIN!!!!!!!!
★★★★★
Never had a bad experience in 5+ years
★★★★★
We drive all the way from Lago Vista for service at Leonards. Have been going here for years and referred many of our friends here. Fantastic service!
★★★★★
Good honest mechanic. My issue resolved itself and they didn’t try to charge me for some unnecessary repairs. They just charged me for an hour if labor, which was less time than they actually spent, I think.
★★★★★
After driving with a shimmy for 10 years, despite visits to over 15 different mechanics, Leonard’s team has fixed the problem! I have no words to describe how pleased I am with the results and the customer service.
★★★★★
This whole crew is the best. I’ve never had bad service or experience with either of the Leonard’s locations and even though I live closer to other repair shops, I will only go to Leonard’s.
★★★★★
Jason is thorough, sensitive to budget and they do excellent work in timely manner. 2012 Audi A4 brakes and rotors
★★★★★
Amazing customer service and very honest. Leonard’s is the only service center I use.
★★★★★
I started going over here about a year ago and it’s the only place I take my car now. The guys here are genuinely helpful and not shady whatsoever which are my 2 main things when it comes to mechanics.
★★★★★
I will never use another garage or mechanic unless it is a dire emergency. All of the guys in this shop treat me fairly. I don’t get talked down-to because I am a woman. They are honest and do great work! I have recommended them to many friends. I first went there because they are “local” and they promised to match a price from Discount Tires on tires for one of my Volvos, now I do not go anywhere else. I got a flat repaired on a weekend at NTB and then had to spend 40 minutes with them as they tried to figure out the code to turn off the “Low Tire Pressure” message on my Volvo. The guys at Leonard’s already know this stuff! Seems like something your mechanic should know. In any event, I don’t worry about my cars anymore, they are in trusted hands of Leonard’s!
★★★★★
This is the best place for car service in Austin! They’re always warm, welcoming, and ready to help. Pros: This is a full service spot. They’re not just changing your oil, taking your money and pushing you out the door. When you drop off the car, they’re making sure everything looks good: belts, filters, oil, etc. I don’t feel like I need to ask for a second opinion on anything. I completely trust these guys with my car, which is hard to say of most shops nowadays. They have always done honest business, and I couldn’t ask for more. I also love their loyalty program; after 3 oil changes you get one for free! Cons: Mild wait times, but that’s because they’re giving your car all the love and attention it deserves.
★★★★★
These guys are AWESOME!!!! Jeremy, Jonathan, Brandon and the rest of the crew. Honest and fast. Saved us THOUSANDS on our Jeep when another shop was telling us we needed much more than we actually did.
We take all of our vehicles here. They restored my faith in repair shops…. Well, at least this one! Thanks again guys! See you next time.
★★★★★
Came in randomly for help putting my front license plate on. There wasn’t a regular screw to get it in, and more of an ideation (I have no idea) and Brian jumped to help me so quickly and did it within minutes. a few places before told me they didn’t know what to do and he didn’t even blink. So nice!
★★★★★
I love Leonard’s. I always get great service and my truck back quickly. I used to only go to the dealer, but they would often keep my truck for weeks. Leonard’s has never had my truck for more than 3 days, and that was for a really big repair. The guys up front are great and the shop is always clean even though they are always busy. Can’t say enough good things.
★★★★★
Best place on earth. Both Jeremy and Jonathan treated me with the respect that I hope for when using a business! Prices were much cheaper than quoted from 2 other local shops and half of the dealer quote. I’ll definitely be back for all future repairs. 100% recommend for all repairs and service. Thanks again!
★★★★★
No need to ask around anymore. Leonard’s Garage is the shop you want to work on your vehicle. Quality of work, honest pricing, customer service and vehicle maintenance education are just a few things I have experience
★★★★★
One and done, fixes the car right the first time and very professional!
★★★★★
Started as a shock repair and grew to adding servicing. Fast and friendly! .my now goto mechanic and garage.
★★★★★
If you’re looking for “something” like a Mom & Pop Location this is it but 5x better, they are fast, and places in the area like Lambs & FireStone recommend. I’s things that Corporate places can not do so this place was so helpful to do just as good as job in a faster manner. Total recommended and they offer snacks and something to drink besides 8oz bottle of water.
★★★★★
Been going here for years now . Best place I know to get good used tires and new.
★★★★★
I remain a loyal customer.
★★★★★
I’ve reviewed these guys before but I want to emphasize the excellent, honest service you’ll get here.
★★★★★
Leonard’s Garage staff are GREAT! They are very friendly and professional. Being my first time at Leonard’s I found the service to be excellent and will certainly continue to take my vehicle to their garage for service and repair.
★★★★★
I’ll keep coming back. Excellent service.
★★★★★
Got my car done here and these are some honest mechanics. I work on my own cars but couldn’t work on it this time because I was missing some tools and didn’t have the time to wait on ordering them to get what I needed done. These folks over here took care of my car. Definitely recommend these guys and I’m more them happy to help them out with a positive review!
★★★★★
Phenomenal customer service!! Jonathan exhibited exceptional care for my car & for my pocketbook. Though my poor Fiat was too far gone – RIP her beautiful soul – he was incredibly patient & accommodating whilst I shopped for a new vehicle & coordinated the trade-in tow over a two-week period. From establishing an instant rapport to solidifying my trust with their competitive pricing, sugar-free diagnosis, & shattering of misogynistic mechanic stereotypes, both Jonathan & Jason have secured all my future automotive repair business.
★★★★★
Leonard’s was extremely helpful for me. I had oil leaking onto my engine, and it was generating incredibly detrimental fumes. Leonard’s quickly fixed the issue, and now its as if the car had never had any problems to begin with.
★★★★★
Leonard’s helped me fix some stuff on a jeep I was giving to my wife as an anniversary present. I bought the jeep from maxwell ford who said it had nothing wrong, well they lied. All kinds of things wrong. Leonards worked extra hard to get the jeep done for me to give to my wife on time, they were also so kind as to give me a restaurant gift card. Thanks again yall.
★★★★★
It was a day ruiner to find a nail in my tire during SXSW. I quickly stopped into Leonard’s to evaluate my options, where they told me they could patch it up, air it up, and get me on my way within 10 minutes — all for FREE. They did exactly that, and I am still smiling about the kindness and service I received. If you are looking for an Austin-based shop, with the friends and family mentality that we love about this city, this is the place for you. I will be back. Thank you, Leonard’s team!
★★★★★
I ordered two tires from Goodyear online and was able to book the service for installment at Leonard’s within the next 2 days. I have to say Chris and Mack who work the front are some of the nicest, most professional front of house guys I’ve ever met! I observed them helping out a distraught older lady, giving her a ride to work after she dropped off her car, and being sincerely understanding towards her position. I was in and out within an hour, and Chris even ran my Honda through a complimentary wash, (which is at least $7 at a gas station). Will definitely be coming back here in the future! *Tip – Drive to the back of Jiffy Lube if you can’t spot Leonard’s garage at first.
★★★★★
They have a great and super friendly staff. You can trust that they will deliver high quality work at an affordable price. I was recommended to them by a family friend- highly recommend